FAQ

General Questions

On this page we have collected the most popular questions.

At renewal, we will transfer your policy over to our sister company InsuranceGroup, which means that form your renewal date you will be insured through InsuranceGroup. We will write to you prior to your renewal with details of your cover and your premium for the coming year.

Absolutely not, we will continue to provide the high level of service you expect from us, by operating under the one brand it will allow us to continue to deliver competitive premiums and great service.

We will transfer your no claims bonus along with the rest of your policy details to InsuranceGroup before we send your renewal invitation.

We launched in 1995 to provide insurance to customers of the renowned garages. We now have 20 years of experience in the insurance industry and have recently been awarded a 5 star defaqto rating for our comprehensive car insurance cover, full UK recovery breakdown cover and our platinum pet insurance cover.

Other Questions

The answers on most common questions are described bellow.

Absolutely not, we will continue to provide the high level of service you expect from us, by operating under the one brand it will allow us to continue to deliver competitive premiums and great service.

We are very proud of our Agency Credentials and over the period 2007 to 2012, we offset car CO2 emissions, and are proud to have planted 2.5 million trees. To mark the end of The Insurance Agency, we have donated 30,000 to Eco Schools a programme launched in 1992 to provide children with a fun and engaging way to learn about protecting our environment.

No - Your payments will stay the same unless you make a change to your policy.

No - Your current policy will continue to run as normal and all terms, conditions and policy details will stay exactly the same, unless you make a change to your policy.

No. We are a non life insurer.

Yes. We offer excellent cost effective covers for motor, home and personal accident insurance programs.

Yes. Indeed, we will expand our branch net work in years to come.